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Amazon Seller news from industry leaders

Online Christmas returns add to £7bn bill for retailers as unwanted gifts are sent back at up to double the rate for items bought in shops, report shows

A flood of online Christmas returns is increasing a £7billion nightmare for retailers. As the festive period ends, return warehouse workers are scrambling to process millions of unwanted gifts at an average cost of £20 per package, according to nShift, a returns management company. ReBound,… Read More »Online Christmas returns add to £7bn bill for retailers as unwanted gifts are sent back at up to double the rate for items bought in shops, report shows

Amazon’s AI managers targeted in California legislation meant to empower warehouse workers

A new California law designed to prevent the warehousing industry from overworking employees doesn’t name a specific company. But the legislation’s target is clear: Amazon.com Inc, which has given machines unparalleled control over workers and is accused of using the technology to impose unreasonable demands… Read More »Amazon’s AI managers targeted in California legislation meant to empower warehouse workers