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Amazon Christmas Sales

Online Christmas returns add to £7bn bill for retailers as unwanted gifts are sent back at up to double the rate for items bought in shops, report shows

A flood of online Christmas returns is increasing a £7billion nightmare for retailers. As the festive period ends, return warehouse workers are scrambling to process millions of unwanted gifts at an average cost of £20 per package, according to nShift, a returns management company. ReBound,… Read More »Online Christmas returns add to £7bn bill for retailers as unwanted gifts are sent back at up to double the rate for items bought in shops, report shows